Support
Need help? You're in the right place. Find solutions to common problems, understand billing, or get personalized support from our team.
Get Help Fast
Troubleshooting
Solutions to common technical issues:
- Login problems
- Sync issues
- Missing items
- Browser compatibility
- And more
Billing & Upgrades
Everything about your account:
- Nirvana Pro vs Basic
- Upgrade options
- Payment methods
- Subscription management
- Cancellation
Contact Support
Can't find what you need? Our support team is here to help.
We typically respond within 24 hours on business days. When contacting us:
- Describe what you're trying to do
- Share what you've already tried
- Include screenshots if relevant
- Mention which device/browser you're using
Common Questions
How do I reset my password? Visit the login page and click "Forgot Password"
Does Nirvana work offline? Yes! The web and mobile apps work offline after your initial login.
Can I export my data? Absolutely. See our Export & Link guide.
What's the difference between Pro and Basic? Check out Nirvana Pro and Basic for details.
Do you offer refunds? Yes - contact support within 30 days of purchase.
Report a Bug
Found a bug? We want to know! Report it here with:
- What happened (the bug)
- What you expected to happen
- Steps to reproduce it
- Your device/browser info
Feature Requests
Have an idea for making Nirvana better? We love hearing from users! Send your suggestions to support.
Check the troubleshooting section first - many common issues have quick fixes!
Still Need Help?
We're here to help you succeed with GTD and Nirvana!